Unfortunately we don’t offer you a refund or exchange as the sales of our products are invested in a good deed. However, we offer replacements in case our products are delivered to you in defective or damaged state. You are suppose to raise a ticket within 24 hrs of receiving the delivery or give us a call or message on 8459753745. A pictorial proof will be necessary and the exchange process may take 15-30days. If we are not able to provide an exchange of the same product, we will be offering you a refund.